JOB VACANCY FOR CALL CENTRE EXECUTIVES
Company: Quick Credit and
Investment Micro-Credit LTD
Category: Sales and Marketing
Location: Accra
Job status: Full-Time
Salary: GH
Education: HND
Experience: N/A
Job expires: 18 Feb-2021
QUICK CREDIT &
INVESTMENT MICRO-CREDIT LIMITED, a non-bank financial institution located in Ghana requires
the services of energetic CALL CENTER EXECUTIVES. The job location is
Accra-Ring Road Central
Job
Description
• Obtaining client information by answering
telephone calls; interviewing clients; verifying information and entering same
into a web-based database
• Determining Clients’ eligibility for the
company’s products by comparing client information to established requirements
and policies.
• Educating clients by explaining procedures;
requirements, answering questions and also providing information.
• Receiving and handling customer complaints in a
timely manner.
• Maintaining communication equipment by reporting
fault and problems.
• Maintaining and improving quality results by
adhering to standards and guidelines and also recommending for improved
performance.
Skills
Requirements:
• Excellent Verbal communication
• Excellent Phone skills
• Good listening skills
• Excellent Data entry skills
• A good team player
• Excellent Attention to details
• Great sense of professionalism
• Ability to Multi-task
• The applicant must be able to speak good English
and two of the following languages
a. Wala
b. Dagbani
c. Frafra
d. Hausa
Qualification
Required & Experience
Education, Experience, and
Licensing Requirements:
• Minimum of HND
• Previous customer service experience, especially
in the financial industry preferred.
Location: Accra
How To Apply
For The Job
CV and cover letter should be sent to:
ccexecutive_north@quickcreditghana.com
Closing Date: 18 February, 2021
NB:
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