JOB VACANCY FOR I.T OFFICER
Company: Sweden Ghana Medical
Centre
Category: Information Technology (I.T)
Location: Accra
Job status: Full-Time
Salary: GH
Education: Degree
Experience: 3 year
Job expires: 05 Mar-2021
Job Title: IT OFFICER
Department: IT
Contract
Type: Permanent (Full Time)
Hours: Mondays-Fridays 8:00am-5:00pm (Occasional
Weekend/extra working hours may be required)
Sweden Ghana Medical Centre is the leading and
first private cancer care center of excellence in West Africa. SGMC covers the
full range of cancer specialties; our highly skilled team uses state-of-the art
equipment and European-standard treatment techniques to provide high quality
radiation treatment. In addition, the Centre uses modern virtual simulation and
CT-based 3D treatment planning capabilities aimed at precisely targeting
radiation delivery to tumors, while protecting normal tissues. Our cancer treatment
plans and modern radiotherapy techniques give all our patients their best
chance to fight cancer, to survive cancer and to improve their quality of life.
Team spirit is our strength. We are receptive,
keen to learn from the diverse viewpoints of all our colleagues, and always
seeking to improve our skills. Together we share the responsibility for SGMC’s
future and for advancing the services we deliver to patients from across
Africa. We share knowledge, ideas and information in an open and honest way, in
a climate of transparency, trust and respect for one another. We uphold the
highest standards of ethical and professional behavior. In everything we do, we
always strive to take away the burden of cancer.
Job Function
and Related Performance Criteria
SGMC has a bold vision: we want to be the leading
innovator in our field, with skilled employees who are motivated to deliver the
best patient outcomes for our clients. We want to contribute to cancer
treatment and research as we strive to give our patients the most effective
therapies. Ultimately, we want to build a healthy company with a business model
that works in Africa, and with best practices that help us grow our prominent
role in private oncology treatment in West Africa.
As an IT Officer, you will be expected to act
according to SGMC’s vision as a Centre of Excellence and contribute to a
professional and pleasant atmosphere both between colleagues and in patient
relations. Moreover, you will be required to work in accordance with the codes
and relevant guidelines of your profession.
Duties and
Responsibilities:
Your core responsibilities will be to support SGMC
ICT team and any outsourced ICT vendors with necessary steps to maintain the
day to day operation, management, development, security, reliability and smooth
running of the Company’s ICT network. You will also provide the day-to-day
support for the maintenance, management and development of the Company’s ICT
Environment for staff. You will be expected to achieve a high standard of
performance as an IT Officer while you deliver on the following broad job
requirements, the details of which will be provided to you in your job
description:
Manage the
Company’s ICT Helpdesk, where you will:
• Provide Helpdesk support and resolve problems to
the end user’s satisfaction: diagnosing hardware faults and solving technical
and application problems
• Troubleshoot system and network problems and
solve hardware and software faults
• Monitor and respond quickly and effectively to
requests received through the ICT Helpdesk; Assign requests to a Helpdesk queue
and process first-in first-out based on priority
• Report ICT related issues for escalation
Support the
ICT team and relevant vendors in the development of the company’s information
database, information systems and ICT related issues at the office:
• Modify Configurations, utilities, software
default settings etc for local workstations
• Use and maintain helpdesk tracking
• Document internal ICT procedures
• Assist with onboarding of new users
• Ensure each workstation has a computer, monitor,
keyboard, mouse, hard drive and any additional specialized equipment
• Install, test and configure new workstations,
peripheral equipment and software
• Maintain inventory of all equipment, software
and software licenses
• Assign users and computers to proper groups in
Active Directory, with appropriate access permissions
• Perform timely workstation hardware and Software
updates and upgrades as required
• Build database scheme, tables, procedures and
permissions and user access levels and privileges
• Maintain data standards, including the
adherences to the Data Protection Law and Regulations;
• Assist in testing and evaluating of new
technology
• Assist with setting up new user’s accounts and
profiles and dealing with password issues
• Assist in conducting health checks on the server
and carrying out backup on server
• To willingly accept appropriate assignments as
directed by your line manager.
Qualification
Required & Experience
• Experience: Ideal candidate must have a minimum
of 3years’ experience.
• Education: University Degree in Information
Technology/Computer Science
• Professional Certification in CCNA or Microsoft
• Candidate must be ready to learn and familiarize
themselves with working in a multidisciplinary environment
• Ability to work in a team
Remuneration:
• Above-market average
Location: Accra
How To Apply
For The Job
All interested applicants, should please email
their CV and applications to:
career@sgmcltd.com
Closing Date: 05 March, 2021
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